Live Status\Incident History
May 5, 2025
Partial Hotel unavailability
Missing Data
Opened: May 5, 2025, 2:25 PM UTC
Duration: 4h 50m
Affected services:Platform
- InvestigatingMay 5, 2025, 2:25 PM UTC
We are investigating a significant drop in hotel catalog availability. Some Page linked to past hotel bookings or related with affected hotel may not load correctly or display an error message
- IdentifiedMay 5, 2025, 4:00 PM UTC
We identified the issue and are re-estabilishing the missing hotel catalog information
- MonitoringMay 5, 2025, 4:30 PM UTC
We are monitoring an improvement on hotel hits, error rate is gradually reducing while the catalog is being populated
- ResolvedMay 5, 2025, 7:15 PM UTC
The situation is back to normal, all the catalog is available and error rate dropped to normality
March 27, 2025
Site Unreachable
Degraded Performance
Opened: Mar 27, 2025, 9:49 AM UTC
Duration: 21h 8m 1s
Affected services:Enterprise API
- OpenedMar 27, 2025, 9:49 AM UTC
Issue opened on monitor failure.
- ResolvedMar 27, 2025, 9:51 AM UTC
Issue resolved on monitor recovery.
- UnresolvedMar 27, 2025, 10:00 AM UTC
Issue re-opened on monitor failure.
- ResolvedMar 27, 2025, 10:19 AM UTC
Issue resolved on monitor recovery.
- UnresolvedMar 27, 2025, 10:41 AM UTC
Issue re-opened on monitor failure.
- ResolvedMar 27, 2025, 10:43 AM UTC
Issue resolved on monitor recovery.
- UnresolvedMar 27, 2025, 11:11 AM UTC
Issue re-opened on monitor failure.
- ResolvedMar 28, 2025, 7:55 AM UTC
November 20, 2024
Connectivity issues
Degraded Performance
Opened: Nov 20, 2024, 8:26 AM UTC
Duration: 6h 59m 42s
Affected services:PlatformEnterprise API
- OpenedNov 20, 2024, 8:26 AM UTC
We are experiencing some intermittent connectivity issues. Impact: Some users may experience: - Delayed response times - Occasional timeouts - Brief interruption in services - Inconsistent API responses The team is working on it with high priority.
- IdentifiedNov 20, 2024, 2:54 PM UTC
We identified the issue and are mitigating it to re-enable traffic on platform. Impact: - some users could still experience some lag or slowness but overall the platform will become functional gradually The team is still working on it with high priority to stabilize the situation
- MonitoringNov 20, 2024, 3:16 PM UTC
The platform is available to all the users. If you are still experiencing some issue we recommend to logout and make a new access to the platform We are constantly monitoring the situation
- ResolvedNov 20, 2024, 3:26 PM UTC
All systems are responsive
October 30, 2024
Site Unreachable
Outage
Opened: Oct 30, 2024, 8:20 AM UTC
Duration: 4m 13s
Affected services:Enterprise API
- OpenedOct 30, 2024, 8:20 AM UTC
Issue opened on monitor failure.
- ResolvedOct 30, 2024, 8:24 AM UTC
Issue resolved on monitor recovery.