Live Status\Incident History
May 5, 2025
Missing Data
Partial Hotel unavailability / Platform
- InvestigatingMay 5, 2025, 2:25 PM UTCWe are investigating a significant drop in hotel catalog availability. Some Page linked to past hotel bookings or related with affected hotel may not load correctly or display an error message
- IdentifiedMay 5, 2025, 4:00 PM UTCWe identified the issue and are re-estabilishing the missing hotel catalog information
- MonitoringMay 5, 2025, 4:30 PM UTCWe are monitoring an improvement on hotel hits, error rate is gradually reducing while the catalog is being populated
- ResolvedMay 5, 2025, 7:15 PM UTCThe situation is back to normal, all the catalog is available and error rate dropped to normality
March 27, 2025
Degraded
Site Unreachable / Enterprise API
- OpenedMar 27, 2025, 9:49 AM UTCIssue opened on monitor failure.
- ResolvedMar 27, 2025, 9:51 AM UTCIssue resolved on monitor recovery.
- UnresolvedMar 27, 2025, 10:00 AM UTCIssue re-opened on monitor failure.
- ResolvedMar 27, 2025, 10:19 AM UTCIssue resolved on monitor recovery.
- UnresolvedMar 27, 2025, 10:41 AM UTCIssue re-opened on monitor failure.
- ResolvedMar 27, 2025, 10:43 AM UTCIssue resolved on monitor recovery.
- UnresolvedMar 27, 2025, 11:11 AM UTCIssue re-opened on monitor failure.
- ResolvedMar 28, 2025, 7:55 AM UTC
November 20, 2024
Degraded
Connectivity issues / Platform (+1 More)
Affected services:PlatformEnterprise API
- OpenedNov 20, 2024, 8:26 AM UTCWe are experiencing some intermittent connectivity issues. Impact: Some users may experience: - Delayed response times - Occasional timeouts - Brief interruption in services - Inconsistent API responses The team is working on it with high priority.
- IdentifiedNov 20, 2024, 2:54 PM UTCWe identified the issue and are mitigating it to re-enable traffic on platform. Impact: - some users could still experience some lag or slowness but overall the platform will become functional gradually The team is still working on it with high priority to stabilize the situation
- MonitoringNov 20, 2024, 3:16 PM UTCThe platform is available to all the users. If you are still experiencing some issue we recommend to logout and make a new access to the platform We are constantly monitoring the situation
- ResolvedNov 20, 2024, 3:26 PM UTCAll systems are responsive
October 30, 2024
Outage
Site Unreachable / Enterprise API
- OpenedOct 30, 2024, 8:20 AM UTCIssue opened on monitor failure.
- ResolvedOct 30, 2024, 8:24 AM UTCIssue resolved on monitor recovery.